If the online business can not accomplish or the information and record is lost because of the website sales system breakdown and unable to use by force majeure or other reasons that uncontrollable, we are sorry for unable to responsible for it. But we will endeavor to provide a way to make everything right and will make great effort to reduce the loss of the customer to a minimum.
According to buyers??request, we are willing to handle with the shipping procedure on customers?? part. Our duty is limited to consignment on time. If there are any problems in the process of shipping, you will receive a compensatory payment by the shipping company, but we will not compensate for any loss, what we can do is just assist the customers to inquire about and to check. All the matter concerned for the compensation should be according to the shipping(post) regulation. The customers should not demand satisfaction within the query limited time of the shipping company(UPS/EMS). Customers should be aware of check the address and the name of the consignee to avoid the delay of the mailing. Anyone who purchases the goods of our shop is regarded to agree with this announcement.